In compliance with the Republic Act No. 9485 otherwise known as the “Anti-Red Tape Act of 2007”, the NwSSU crafted its Citizen’s Charter to guide its clienteles on how to avail to the key frontline services offered by the university.
The NwSSU Citizen’s Charter outlines the requirements, schedules, fees, procedures and the person involved in availing to key frontline services with the intent of improving efficiency in the delivery of services, eliminate bureaucratic red tape and promote client satisfaction.
- Certificate of Compliance (CoC) 2020
- Citizen's Charter Handbook 2020
- Certificate of Compliance (CoC) 2019
- Citizen's Charter Handbook 2019
Offices and their Frontline Services